A great guest experience often starts long before the guest arrives.
In this episode of ReleVant Minute, Debbie McGrath steps into the kitchen at Grace Anne II Lodge for a conversation with the lodge’s chef about the preparation, timing and details that go into every stay.
While making crispy wild rice, they talk about everything from mise en place and choosing the right kitchen tools to planning meals on an island and getting to know guests before they arrive.
After 17 years in the kitchen, the chef also shares something that has stayed with him throughout his career: enjoy what you do.
It’s a look at the work that happens behind the scenes and the small details that can make an experience memorable.
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